Due to recent escalations in the COVID-19 response across Australia, WesTrac wishes to provide with the following information regarding the current approach to managing COVID-19 risks with the team members and ensuring business continuity for customers.
WesTrac is monitoring the COVID-19 situation closely and taking every precaution to protect team members and ensure business continuity for team members and customers. To date, Wastrac has initiated a crisis management strategy and is reviewing the business continuity plans to mitigate any potential business risks with the central objectives of:
- Protecting and safeguarding the health of the team members and the community;
- Protecting the ability to operate core business; and
- Assisting customers to maintain their businesses.
WesTrac is committed to providing customers with regular updates and it will be communicating any changes to service and branch network capabilities, any current or impending parts supply chain constraints and any changes to customer or account support capabilities as soon as practicable.