Hastings Deering is investing in systems and processes to help provide a better online experience for its customers. Following a successful launch across the broader Cat dealer network, Hastings Deering will be rolling out SIS 2.0 in 2021.
SIS 2.0 provides one-click access to planned maintenance and service options on any device, anytime, anywhere. No plugins are required for this simplified and intuitive experience, which brings a modernized look and feel with the same features SIS customers are familiar with.
Featuring enhanced search capabilities and seamless navigation between parts and service, the new refreshed SIS 2.0 provides a faster and easier experience for customers searching for and purchasing Cat Parts online.
What does this mean for SIS customers?
- There is no change to customer login details or accessing SIS
- The customers will enjoy new features, improved search functionality and less time spent in the system.
Source: Hastings Deering