Now more than ever before, mining customers want to run their sites with greater predictability, a shift that requires turning data into insights and action. With the overwhelming amount of data available, multinational operations are looking for solutions tailored to their individual needs and Caterpillar and Cat dealers are poised to support these needs. Working with an OEM with a century of design, manufacturing, industry, and application experience gives customers the ability to leverage Caterpillar’s network of global expertise for success.
Caterpillar Mining Performance Solutions (MPS) works with its dealers and mining customers to create purpose-built service agreements designed to improve the performance and predictability of their mine site. Supporting its commitment to customer success, Caterpillar collaborates globally with its Cat dealer network to integrate regional mining application knowledge, local site relationships, extensive parts distribution network, and unparalleled equipment maintenance expertise to deliver a positive mining customer outcome.
MPS brings together resources that create consistent support across global and regional mine sites through integrated insights from Caterpillar’s global datasets. Designed to help customers realize sustainable performance and predictability gains in their operation, these offerings are scalable and customizable for a variety of mining customers. MPS and Cat dealers aim to help customers make data actionable, increase site performance, drive predictability and manage cost through asset health and productivity agreements. Specific offerings include systems and technology optimization, fleet utilization, consumable management, condition-based maintenance and monitoring, mine plan compliance, and parts and logistics management. Collaboration between Caterpillar, Cat dealers, and customers is key to every MPS engagement.